• Please check that all of the order info is correct, including correct door numbers, telephone numbers and postcodes, before you complete your order. If you realise after please let us know immediately. This causes delays for our drivers and may result in a delay to your order arriving.

• We don’t deliver on Sundays.

• If you’re not home or the driver cannot leave with a neighbour, if in London we will try again on the next available date.  If outside of London, please be avaiable during your delivery window as the food is perishable and will be destroyed by the nationwide courier if undelivered.

• We cannot change any of the kits to suit dietary requirements or add delivery notes.

• We don’t currently offer gluten free buns.

• Delivery slots are made available one month ahead, if the date you’re after doesn’t appear, it has either already been snapped up or is yet to be made live.

• You will receive a 2 hour delivery window on the day of delivery by the couriers, this could be anytime between 8am-8pm. This is an estimated time of delivery, not a guarantee. We hope to ensure all deliveries on the day are between 8am-8pm. If you want us to give it to a neighbour, please let us know at weborders@pattyandbun.co.uk

• If ordering for a special occasion please order for a few days in advance to leave time for any unforeseen circumstance. We cannot guarantee the box will be with you by a specific time on the day of delivery, the delivery window could be anytime between 8am-8pm on that day. We recommend eating the boxes within 3 days of receiving so plenty of time to order in advance.

No Delivery for Xmas between 20th Dec - 6th Jan.

YOU CAN STILL PURCHASE GIFT VOUCHERS ONLINE FOR OUR DIY BOXES & MERCH THROUGHOUT DECEMBER.

Please read the product notice above before ordering!